If you submit a payment through PayPal and your account isn’t automatically upgraded within an hour, there may be an issue to address. One common problem is when your PayPal email address is different than your registered Block Sender address, which may prevent your account from being automatically upgraded. If you think that this is the issue, please send an email to [email protected] requesting that the license be transferred to the correct Block Sender account.

In order to verify your identity and ensure that you do own the PayPal account, either submit the request via the same email as your PayPal email address or send the PayPal transaction ID along with your request. Please also indicate which Block Sender account your payment should be applied to.