There are many reasons why your payment might fail when upgrading your account, or when paying the recurring subscription fee. In this article, we’ll show you how to fix common payment problems. Why was my payment declined? In some cases, your bank will be a bit over-aggressive in blocking payments to avoid fraudulent charges. While […]
Articles Tagged: upgrade
How to Change your Plan
You can switch between the Free, Plus, and Pro plans at anytime. Note that any downgrades (like from Pro to Plus or Plus to Free) will take affect after the current billing period. To change your plan: Go to the Settings section of your dashboard Click on the Billing tab Change your Billing Plan to the desired […]
How to Upgrade your Account
Upgrading your plan allows you to link more accounts, create more blocks, and send bounce-back replies, among other features. In this help article we’ll walk you through the process of upgrading your Block Sender account. Go to the Settings page of your dashboard Click on the Billing tab Add a credit/debit card to your account if you […]
How to Add a Credit Card to your Account
In order to upgrade your Block Sender account to one of the premium plans you must have a credit or debit card added to your account. In this help article we’ll walk you through the process of adding a payment method to your account. Go to the Settings of your dashboard Click on the Billing tab […]