There are many reasons why your payment might fail when upgrading your account, or when paying the recurring subscription fee. In this article, we’ll show you how to fix common payment problems. Why was my payment declined? In some cases, your bank will be a bit over-aggressive in blocking payments to avoid fraudulent charges. While […]
Articles Tagged: account
How to Reconnect your Gmail Account with Block Sender
If you see this yellow exclamation point (pictured below) on your Accounts page then it means Block Sender can’t connect to your Gmail account. This disconnection from Block Sender can happen if you change your Gmail/Google password, if Gmail detects an intrusion in your account, or if you revoke Block Sender’s connection to your account. […]
How to Block Emails by Subdomain
Not all email is sent from the root domain of a website, like “example.com”. In many cases, emails are sent by subdomains, like “foo.example.com”. Spammers make heavy use of subdomains like this, so you may need to block them eventually. One technique spammers use to avoid getting their emails blocked is by sending spam emails […]
How to Link Additional Gmail Accounts
Understandably, most people have more than one email address, whether it is for work, school, or personal use. If you’d like to connect all of your email addresses to Block Sender, then you have a few options, which are shown below: Free Users If you are a Free user, then you will need to upgrade your account […]
How to Change your Password
If you need to change the password you use to sign in to your Block Sender account, you can do so through the Security menu of the Settings page: Log in to your Block Sender dashboard Click on your email in the upper right-hand corner and select “Settings” Click the “Security” tab on the left […]
How to Unlink your Gmail Account
Unlinking your Gmail account removes Block Sender’s ability to block emails from your account. You can unlink an account if you want to create room for a new account on Block Sender or if you simply don’t want to block emails on that account anymore. If you’re only temporarily wanting to stop blocking on your account, […]
How to Create a Block Sender Account
To create a Block Sender account, we’d suggest you first need to install the extension in your browser. Although the same actions can be taken via the dashboard signup page. Log in to your Gmail account. If the Sign Up screen does not automatically pop up, then click on the mail icon in Gmail and select Sign […]
How to Delete your Block Sender Account
Deleting your Block Sender account will remove all information including your accounts, blocks, and payment information. Once an account is deleted, it can not be recovered. You’ll be required to create a new account if you choose to use Block Sender again. At this time, in order to delete your account, you must contact us via […]